Terms and Conditions

Terms and Conditions for Staying at Our Mt Jukes Eco Retreat

Payment Policy:

A 50% deposit is payable upon application and fully refunded immediately if the retreat is full.

Full payment is due three weeks prior to commencement and participants agree to pay any outstanding balance no later than this date. Unless the balance is being paid in cash.

Waitlist Policy

If the retreat is full, we can add your name to our waitlist upon request in writing, or advise of other available dates.

If we’re able to confirm your place on the retreat, we will contact you, and full payment will be due immediately.

Refund Policy

If the participant withdraws or transfers from the retreat, the following refund policy applies:

If the balance of the retreat fee is not received by the notified due date (three weeks before retreat commencement), a participant’s place may be offered to someone on the waiting list. The participants will forfeit the deposit paid.

a) If the participant withdraws 45 days or more before retreat commencement, the participant will receive a full refund of all monies paid, minus an administration fee of $200.

b) If the participant withdraws 30-44 days before the retreat commencement, the participant will receive 75% of the full retreat fee, minus an administration fee of $200.

c) If the participant withdraws 21-29 days before retreat commencement, the participant will receive 50% of the full retreat fee minus an administration fee of $200.

d) If the participant withdraws 1-21 days before participant commencement or withdraws after the retreat commences, the full retreat fee is non-refundable.

e) If the participant books and pays for any additional treatments or program options (e.g. massage, etc), cancellation by the participant within 7 days of program commencement will receive a full refund of the added option. Cancellation of added options by the participant within 6 days of program commencement is not eligible for a refund. Any activity (e.g. Massage) cancelled by the operator due to unforeseen circumstances is fully refundable.

Transfer Policy

If circumstances require a transfer from the retreat on which you have a confirmed booking, you must send us a request in writing.

If a waitlisted participant can fill the space, then you may be able to transfer your place to another applicable retreat at a cost of $200. This option is limited to one transfer only (after this, the regular refund policy applies) and depends upon a case-by-case assessment of your situation.

If there are no waitlisted participants to fill the space, the regular refund policy applies to your transfer.

We recommend taking out travel insurance.

Use of Written and Photographic Material

Any written material provided to Mt Jukes Eco Retreat in feedback forms may be used by Mt Jukes Eco Retreat for marketing purposes. Any photographs taken by Mt Jukes Eco Retreat of attendees on our yoga classes or retreats may be used by Mt Jukes Eco Retreat for marketing purposes.

If you would prefer we do not use any of the above material written by you or containing your image, it is your responsibility to advise Mt Jukes Eco Retreat of this in a written document.


DISCLAIMER:

Please carefully read and consider the following information before participating in any activities at Mt Jukes Eco Retreat:

1. Assumption of Risk:

By choosing to stay at Mt Jukes Eco Retreat, you acknowledge and accept that there may be inherent risks associated with staying in a natural environment. These risks may include, but are not limited to, uneven terrain, wildlife encounters, adverse weather conditions, and environmental hazards. You are responsible for exercising caution and prudence while participating in activities or exploring the retreat's surroundings. You understand that such risks are beyond the control of Mt Jukes Eco Retreat and its owners, and you voluntarily assume these risks

2. Medical Considerations:

You acknowledge that staying at the retreat may require a certain level of physical fitness and may involve physical activities such as hiking, yoga sessions, sauna, or water activities. You are solely responsible for evaluating your medical condition and ensuring that you are fit to participate in such activities. If you have any pre-existing medical conditions, it is highly recommended that you consult with a healthcare professional before making a reservation at the retreat.

3. Compliance with Rules and Policies:

You agree to comply with all rules, guidelines, and policies of Mt Jukes Eco Retreat. This includes abiding by any restrictions imposed for the well-being of the retreat, its staff, and other guests. Failure to comply may result in expulsion from the retreat without any refund.

4. Release of Liability:

You understand and agree that Mt Jukes Eco Retreat, its owners, employees, and agents shall not be held liable or responsible for any injuries, accidents, loss, or damage to your person, belongings, or vehicles, regardless of whether such incidents occur on the retreat premises or during off-site activities. This includes any negligent actions or omissions by Mt Jukes Eco Retreat or its staff.

5. Legal Validity:

If any provision of this disclaimer is found to be unenforceable or in conflict with applicable law, the remaining provisions shall remain in full force and effect.

By making a reservation and staying at Mt Jukes Eco Retreat, you acknowledge that you have carefully read and understood this disclaimer and voluntarily accept its terms.

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